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Accessibility and Duo

Last Updated: September 30th, 2022


Accessibility means creating an easy-to-use experience for everybody. At Duo, our goal is to build usable security for everyone and that means having empathy for all of our diverse end users.


Duo's mission to democratize security includes a commitment to accessibility so everyone can easily use the best authentication methods and security technologies available. We consider the experience of people with disabilities at the earliest design stages and make constant improvements to our existing products.

How does Duo ensure accessibility in its products?

Three groups at Duo work together to improve the accessibility of our products:

  • Duo's user research team and designers conduct regular usability tests with real people with disabilities.

  • Duo has a full-time accessibility specialist working directly with our designers and engineers who runs training sessions, consults with customers, and keeps Duo up to date with the latest accessibility research and standards.

  • Duo works closely with Cisco's accessibility team to ensure compliance with current legal standards.

How can I obtain accessibility compliance information for Duo products?

Cisco's accessibility team performs audits for the latest version of the Web Content Accessibility Guidelines (WCAG) as well as Section 508 of the Americans with Disabilities Act (ADA).

Download publicly available Voluntary Product Accessibility Template (VPAT) audit reports for Cisco Duo products from the "Security" section of the "Current VPAT Documents" page at Cisco's accessibility site.

Duo regularly addresses compliance issues so some issues noted in Cisco Duo VPAT documents may have been fixed since the last audit was conducted.

Questions or feedback about accessibility of Duo's products?

If you have any questions or wish to report an accessibility issue with Duo products, please contact the Duo accessibility team for more information.